Return and Cancellation Policy
Effective Date: April 29, 2025
1. Returns
- Eligibility: Only for defective or damaged items reported within 7 days of delivery.
- Process: Email rematnaco@gmail.com with order details and reason for return.
- Condition: Items must be unused and in original packaging.
- Refunds: Processed to original payment method within 10 business days upon approval.
2. Cancellations
- Before Shipment: Orders can be canceled before shipping.
- After Shipment: Not cancellable, but eligible for return if defective/damaged.
3. Non-Returnable Items
- Custom-made products or special orders are non-returnable and non-refundable.
4. Contact Us
- Phone: +91 9538860043
- Email: rematnaco@gmail.com